1. Shipping Within the UK

• Shipping Fee: We offer standard shipping within the United Kingdom for £4.90. Enjoy free shipping on orders over £50.

• Processing Time: Orders are typically processed within 2-3 business days (Monday-Friday, excluding public holidays).

• Delivery Time: After dispatch, delivery usually takes 3-5 business days via a trusted courier service.

• Tracking: Once your order has been shipped, we will send you a confirmation email containing tracking details.

2. International Shipping

Shipping Fee: For international orders, the shipping fee is £7.90 per order.

Delivery Time: International delivery typically takes between 7 to 14 business days, depending on the destination and customs processing. Please note that items may arrive earlier or later than the estimated time due to international shipping variances.

Customs Fees: Please be aware that international shipments may be subject to import taxes, customs duties, and fees levied by the destination country. These additional charges are the responsibility of the customer.

3. Order Processing

Orders are processed from Monday to Friday, excluding public holidays. Any orders placed over the weekend or on public holidays will be processed the next business day.

Please ensure all shipping details provided are accurate to avoid delays or additional charges for incorrect addresses.

4. Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number, allowing you to monitor the progress of your delivery.

5. Delivery Delays

While we strive to ensure timely delivery of all orders, there may be occasions where delays occur due to factors beyond our control, such as weather conditions or customs clearance. We appreciate your understanding in such circumstances.

6. Lost or Damaged Packages

In the rare event that your package is lost or arrives damaged, please contact us immediately at [email address]with your order number and details of the issue. We will work to resolve the situation as quickly as possible.